Job Description: Fire Systems Pvt Ltd. is a leading Fire & Safety Solutions provider specializing in the supply, installation, testing, and commissioning of fire alarm systems, fire suppression systems, fire extinguishers, and other safety products. The company offers turnkey solutions for Fire Detection, Fire Hydrant, and Fire Extinguishers for Industrial and Commercial market segments. Role Description : This is a full-time on-site role for a role at Fire Systems Pvt Ltd. in Ahmedabad. The role involves providing technical support, presales assistance, sales support, integration of fire safety products, and ensuring security compliance. Qualifications :  Technical Support and Integration skills Presales and Sales experience Knowledge of Security protocols Strong problem-solving and analytical abilities Excellent communication and presentation skills Experience in the Fire & Safety industry is a plus Bachelor's degree in a related field Position Overview : The Pre-Sales Engineer for CCTV and Access Control Systems will play a critical role in guiding the sales process through expert technical knowledge, solution design, and client engagement. The ideal candidate will possess deep expertise in CCTV and Access Control solutions, working closely with the sales team to ensure that the proposed offerings align with clients' needs and expectations. The candidate is to be a subject matter expert (SME) in this domain. Technical Expertise : Possess in-depth technical knowledge of CCTV and Access Control systems. Identifying the most optimum solution stack by reading the RFP and specifications. Best of Breed   Vertical Expertise: Smart City CCTV Solution Design Smart Buildings CCTV & Access Solution Design   Solution Design & Configuration: Collaborate with sales teams to understand client requirements, offering tailored solutions that meet their security needs. Design, configure, and quote system solutions ensuring they are practical, competitive, and within project constraints. Design Access Control Solution using OEM tools Design CCTV Solutions using OEM tools Must be capable of Selection of Cameras, Readers, and Access Cards matching the Technical Requirement. Must be well versed with Industry Leading CCTV Camera Selection Must be well versed with Industry Leading VMS solution Design Must be well versed in Industry Leading Access Control Solution Design   Customer Engagement : Act as the primary technical liaison between the sales team and clients, addressing any technical queries or concerns. Attend client meetings and site visits to assess requirements and provide expert insights. Must be capable of acting as an SME to convince the customer on our selected stack Must be capable of acting as an SME in helping consultants with tender design   Proposal & Documentation : Support the preparation of technical proposals, RFP/RFQ responses, and system designs. Create and maintain technical documentation, including system designs, product sheets, and solution whitepapers. Should have a good command on MS Word, MS Excel to make solution documents and costing sheets Should have a Good Command on MS Power Point/ MS Vision to make Technical Solution Architectures   Costing Analysis :  Support the sales team by choosing optimum brand with the right pricing Co-ordination with OEM for pricing Should be able to prepare complete costing sheet in MS Excel Should be able to present various options of Technology Stack that meets customer needs both technically & commercially Create and maintain technical documentation, including system designs, product sheets, and solution whitepapers.   Training & Development :  Stay updated with the latest advancements in CCTV and Access Control technologies. Take regular training from our OEMs Provide training sessions to the sales team on the technical benefits and features of products and solutions.   Qualifications : B.E in any electrical, industrial or instrumentation stream Minimum 5 experience in a pre-sales or technical role, specifically for CCTV and Access Control systems. In-depth knowledge of CCTV and Access Control hardware and software. Strong communication, presentation, and interpersonal skills. Certifications from various CCTV & Access Control OEMS

Exp: 1 to 3 Years Job Description: Data base preparation Cold Calling - Telephone Lead Generation through multiple sources Participate in Seminar / Expo / Events - Networking potential customers Prepare and submission of quotation to potential and existing customers Follow Up and Communication to client to close the order and payment Negotiation with potential and existing customer(s) to conclude business Budget Vs Achievement presentation compilation for Sales meeting Support to Sales Director for sales related activities Promotional Activities – physical and on social media, Website Updating MIS report preparation Preferred skills and Experience:   Communication in English, Hindi and Gujarati (both written and spoken) Knowledge of MS office Up to one-year experience, freshers welcomed. Email Communication

Job Overview: We are seeking a dedicated and knowledgeable Technical Support Assistant to join our team. The role involves providing critical support for Fire Safety ELV Systems, ensuring the smooth operation of these systems by assisting customers, field technicians, and dealers with troubleshooting, product setup, and technical queries. The ideal candidate will have a solid understanding of fire safety technology, extra-low voltage systems, and be able to assist in resolving technical issues promptly and efficiently. Key Responsibilities: Assist in providing technical support for customers, dealers, and field technicians through various channels, including phone, email, and remote tools. Troubleshoot and resolve issues related to Fire Safety ELV systems, including fire alarm systems, public address, CCTV, access control, and other low-voltage safety equipment. Guide customers and field technicians in system setup, installations, and configuration of ELV-based fire safety solutions. Work closely with the technical support team to ensure issues are resolved in a timely and efficient manner. Assist in conducting remote diagnostics and guide customers through troubleshooting and resolution steps for complex technical problems. Maintain technical documentation, such as troubleshooting guides, product manuals, knowledge base articles, and FAQs. Assist in the creation of training materials and support resources for customers, dealers, and internal teams. Accurately log and track customer interactions, technical issues, and resolutions in the ticketing system to ensure transparency and follow-up. Provide feedback on product performance and customer-reported issues to help improve product quality and customer satisfaction. Stay up-to-date with the latest industry standards and technological advancements related to fire safety and ELV systems. Required Skills & Qualifications: Basic knowledge of Fire Safety ELV systems such as fire alarms, CCTV, access control, and public address systems. Understanding of network protocols, IP configurations, and how they apply to fire safety systems. Ability to perform remote diagnostics and guide users through system troubleshooting. Excellent communication skills with the ability to explain technical concepts to non-technical individuals. Customer-focused, with a commitment to delivering high-quality support. Strong problem-solving skills and the ability to troubleshoot and resolve technical issues in a timely manner. Ability to work well both independently and in a team environment. Education & Experience: Required: Diploma or Bachelor's degree in Engineering, Electronics, Electrical, or a related technical field. Preferred: Some experience (0-1 year) in technical support, particularly in fire safety systems, security systems, or low-voltage electrical systems. Additional Attributes: Detail-oriented, with the ability to follow processes and provide clear solutions to customers. Willingness to learn and adapt to new technologies and product offerings. Ability to work under pressure in a fast-paced, dynamic environment. If you are eager to assist in resolving technical challenges, have an interest in fire safety technologies, and enjoy helping others, we invite you to apply!

Job Overview: We are looking for an experienced and dynamic Sales Manager to join our team in the Fire Safety, ELV, and Fire Fighting solutions industry. The ideal candidate will have a strong background in sales, technical knowledge of fire safety and related systems, and the ability to lead a team while developing strategic sales plans to drive business growth. Key Responsibilities: Sales Strategy & Execution: Develop and execute a comprehensive sales strategy to increase market share and drive revenue in the fire safety, ELV, and fire fighting solutions sector. Identify new business opportunities, generate leads, and close sales in line with company targets. Maintain and expand relationships with existing clients, ensuring high customer satisfaction and repeat business. Team Leadership: Lead and manage a sales team, providing direction, training, and motivation to ensure performance targets are met or exceeded. Oversee the performance of sales representatives and provide coaching to improve sales tactics and outcomes. Monitor team performance metrics and develop strategies to improve team efficiency and productivity. Market Analysis & Reporting: Conduct market research to understand industry trends, customer needs, and competitor activities in the fire safety and ELV sectors. Provide regular sales forecasts, performance reports, and recommendations to senior management. Analyze sales data and market conditions to adjust strategies and maximize business opportunities. Technical Knowledge & Product Promotion: Stay up-to-date with the latest developments in fire safety, ELV systems, and fire fighting products to effectively promote solutions to potential clients. Collaborate with the technical team to ensure that all solutions offered meet client specifications and regulatory standards. Customer Relationship Management: Build long-lasting relationships with key decision-makers in target industries (e.g., construction, real estate, industrial, commercial sectors). Ensure timely delivery of solutions and services to meet customer requirements and project timelines. Contract Negotiation: Lead negotiations with clients, ensuring that pricing, terms, and conditions align with company policies. Work closely with legal and contracts teams to finalize agreements and ensure compliance with all relevant regulations. Collaboration with Other Departments: Work closely with the engineering, procurement, and operations teams to ensure smooth project execution and timely delivery of products and services. Collaborate with marketing and product development teams to provide customer feedback and input for product enhancements. Compliance & Safety: Ensure all sales processes comply with safety, legal, and regulatory standards related to fire safety, ELV systems, and fire fighting equipment. Promote a culture of safety within the team and among clients, emphasizing the importance of fire prevention and safety regulations. Requirements: Education: Bachelor’s degree in Engineering, Fire Safety, Electrical/Mechanical Engineering, Business Administration, or related fields. Additional certifications in fire safety systems, ELV solutions, or fire fighting systems is a plus. Experience: Minimum of 2 years of experience in sales within the fire safety, ELV, and fire fighting industry. Proven track record in managing a sales team and achieving targets. Strong understanding of fire safety regulations, ELV systems, and fire fighting products and solutions. Skills: Strong leadership and team management skills. Excellent communication, negotiation, and interpersonal skills. Ability to manage complex sales cycles and handle client inquiries. Proficient in CRM software and Microsoft Office Suite. Ability to travel as needed. Desired Attributes: Proactive, results-oriented mindset with the ability to work independently and in a team environment. Strong problem-solving skills and attention to detail. Ability to build and maintain long-term client relationships. Customer-focused approach with an understanding of technical sales.

Job Overview: We are seeking a highly skilled Fire Safety, ELV, and Fire Fighting Engineer to join our team. This role involves designing, implementing, maintaining, and troubleshooting fire safety systems, Extra Low Voltage (ELV) systems, and fire fighting systems (e.g., sprinkler systems, hydrants, extinguishers). The ideal candidate will possess technical expertise in fire protection, ELV solutions, and fire fighting systems while ensuring compliance with safety codes and regulations. Key Responsibilities: Fire Safety Systems Design & Implementation: Design and implement fire safety systems, including fire alarms, fire suppression, smoke detection, emergency lighting, and fire emergency communication systems. Conduct fire safety risk assessments and audits for new or existing buildings and facilities. Work closely with architects, engineers, and clients to integrate fire safety systems in line with project requirements and local fire codes. Coordinate fire drills and emergency response planning in line with established safety standards. Fire Fighting Systems Design & Installation: Design, install, and commission fire fighting systems, including sprinkler systems, fire hydrants, fire extinguishers, hose reels, and other fire protection equipment. Ensure fire suppression systems are properly designed and installed in compliance with industry standards such as NFPA (National Fire Protection Association) and local fire safety regulations. Develop detailed hydraulic calculations for fire sprinkler systems and ensure the correct installation and operation of fire fighting systems. Oversee fire fighting system testing and commissioning to ensure proper functionality and compliance with fire safety codes. ELV Systems Design & Installation: Design, configure, and install Extra Low Voltage (ELV) systems such as CCTV, access control, public address, intercom systems, and fire alarm systems. Ensure that ELV systems are integrated effectively with fire safety and fire fighting systems to provide a cohesive security and safety solution. Oversee testing, troubleshooting, and maintenance of ELV systems, ensuring minimal downtime. System Testing, Commissioning & Maintenance: Conduct testing and commissioning of fire safety, fire fighting, and ELV systems to verify their functionality and compliance with safety codes. Provide ongoing maintenance and support for installed systems to ensure they remain operational and comply with regulatory requirements. Perform system diagnostics, troubleshoot issues, and provide solutions for malfunctioning systems. Regulatory Compliance & Safety Standards: Ensure that all systems meet regulatory requirements and adhere to international and local fire safety codes and standards (NFPA, ISO, local fire codes). Regularly update knowledge of fire safety regulations, firefighting systems, and ELV industry standards to ensure the company remains compliant. Provide technical expertise and support for fire safety audits, inspections, and compliance certifications. Collaboration with Teams: Collaborate with project management teams, architects, contractors, and clients to ensure seamless integration of systems and successful project completion. Guide and mentor junior engineers and technicians, helping to resolve complex technical issues related to fire safety, fire fighting, and ELV systems. Training & Documentation: Provide training to clients on the operation and maintenance of installed fire safety, firefighting, and ELV systems. Maintain detailed documentation for all systems, including design plans, operational manuals, testing reports, and maintenance schedules. Prepare and submit technical reports and project documentation in a clear and concise manner. Requirements: Education: Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Fire Safety Engineering, or related fields. Additional certifications in fire safety systems, firefighting systems, or ELV solutions are highly preferred. Experience: Minimum of 2 years of hands-on experience in the design, installation, and maintenance of fire safety systems, fire fighting systems, and ELV systems. Proven experience with fire fighting equipment, such as sprinklers, hydrants, and fire suppression systems. In-depth knowledge of fire safety regulations (NFPA, local fire codes, ISO standards) and ELV system standards. Skills: Strong technical knowledge of fire safety systems, fire fighting systems, and ELV systems. Experience with system design software (AutoCAD) and relevant fire safety design tools. Excellent problem-solving skills and ability to troubleshoot complex systems. Ability to work with regulatory authorities to ensure compliance with fire safety and ELV codes. Strong communication skills for interacting with clients, contractors, and project teams. Certifications (Desired): Fire safety certifications (e.g., NFPA, FSSA, etc.) and certifications in fire fighting systems. ELV certifications related to CCTV, access control systems, public address systems, etc. Desired Attributes: Strong attention to detail and commitment to high-quality work. Ability to work under pressure and manage multiple projects simultaneously. A proactive approach to identifying and solving technical problems. Ability to maintain client relationships and deliver excellent customer service. Benefits: Competitive salary and performance-based incentives. Health insurance, and other company perks. Opportunities for career growth, professional development, and certification.